i get them to repeat what the company they are, then tell them to never call back again
What do you say when telemarketers call?
Lol this one time a I awnsered, very pissed because it was early in the morning. He yawned and said %26quot; is **** ******* There?%26quot;
I made a fake yawn and said %26quot;no he%26#039;s not%26quot; then slamed the phone back to it%26#039;s reciever
What do you say when telemarketers call?
They will say %26quot;Hi im bla bla from bla are you interested in bla bla%26quot; then you say no and say BYE!!!!
Reply:i hang up but you can also just say that you are not interested and that you already have what they are offering if you would like to be kind. they expect hang ups. so it is not rude. you can just let go of the call
Reply:nothing, i hang up the phone as soon as they say..%26quot;may i speak with mr. soandso%26quot;
Reply:Sorry not interested
Reply:I usually keep repeating that I%26#039;m not interested until they get the point. I try not to be rude to them.....because if they had better luck or a choice, they wouldn%26#039;t be doing a crappy job like that.
I kinda feel bad for them.
Reply:haha if you are bored go along with it...aannoyed...tell them you arent interested
Reply:Usually something goofy, or just not answer.
Reply:Have a whistle close to the phone and blow really hard! That%26#039;s what I do... even if I keep getting calls, I enjoy hurting their ears!
Reply:I tell them to give me their number so I can %26quot;call them back later.%26quot;
Reply:i say thanks,, but no thanks =)
then i hang up
Reply:I tell them I%26#039;m on the Do Not Call list (which I am) and I will be reporting them.
Or the rules of the List state that people I do business with are still allowed to call. I tell those people if they ever call again I will cancel all business with them.
Works like a charm.
Reply:i try to keep the phone call going as long as it can, before refusing their claims...it their phone call, and their wasting my time, so i may as well waste their money hehe
oh and sometimes i pretend that im a telemarketer on my side of the call and start asking them questions to piss them off
Reply:start selling something to them, but be more aggressive. Go until they hang up on you.
Reply:I ask them what steps do I need to take to have their company cease and desist from calling my number.
Most will just accept a verbal request and I never hear from them again.
Reply:pretend u are dead.. play opossoum! jk. uh.. just tell them your not interested and no thank you and hang up even if they are in a middle of a sentence and if they call back dont answer and if u donnt kno it gonna be them get caller id this is a new generation u kno
Reply:Depends. Most days I just say I%26#039;m not interested and hang up the phone. This one company called Adirondack Deck Company keeps calling us, even though we asked them to take us off of their list. When they call, I just echo them until the person on the other end hangs up.
Reply:Pardon?...............sorry?............... hang up.
Reply:I tell them that the person that they are looking for is in Madagascar, or tell them that the person they are looking for is taking a poop. Works like a charm =]
Reply:he...kzzt kzzt....loo?
ay ay sksdflhglkdh can%26#039;t hear hear uhm gumo dfsdjk you..
i think bink wink fon grst krrrk brokkk kennnn
Reply:you tell them your life story and keep talking to them. or... you could just leave the fone on the table without hanging up
Reply:This always works %26quot;Do you have to be 18 years old?%26quot;
They will always say yes...
%26quot;I%26#039;m 15 years old%26quot;
Then they will ask to speak with the homeowner
%26quot;This is a boarding school%26quot;
They can%26#039;t do anything ielse and will let you go.
Now, I used to do that...now I just say %26quot;Not interested%26quot; and hang up.
Reply:Haha, Half way through their little speil, just cut in and try and sell them something back. but make it something obsence and funny for you, like a vibrator or something=)
Reply:well since it costs them to make phone calls just play along with it and their money goes down because ur talking to them the longer u talk the more money they waste
Reply:Entertain them while theyre on the phone. And in the middle of their spiel, just hang up. They cant get angry or anything cause they get it all the time. In the end, you save your hard earned money and they dont make some phony sale. :-D
Reply:What sound does a truck make when it%26#039;s reversing? *Hang Up*
Reply:I tell them that I%26#039;m not interested to what ever product they are going to offer.
Reply:when free, just listen to their stories. They are doing their jobs only (having pity on them).
When busy, I will say call later and hang up.
Reply:I use to say this Politely - %26quot;No mam thankyou, I think right now I dont require this, may be somewhere later%26quot;. Thanks.
I always think-ok fine...after all they are doing there job, like we are doing right now. Now it has become a habit of attending such calls.
flower arrangements
Saturday, April 18, 2009
Our company is considering CRM. What should we bear in mind as we contemplate our decision?
http://www.vcarecallcenter.com
Our company is considering CRM. What should we bear in mind as we contemplate our decision?
Hi,
There are many ways to market a small business on the web. You can buy banner ads, text links, or use PPC. However, the best way is to get listed in a bunch of portals. Portals and directories are like phone books, and they often provide a lot of traffic because they tend to rank high on Google.
This portal is giving away a free business card holder for lising your business (I got mine a few days ago in the mail). If you want to know about some other portals, just let me know.
http://www.directory-exlusive-biz.info
Best of Luck
Our company is considering CRM. What should we bear in mind as we contemplate our decision?
Will you use the CRM for your outsourced call center operations? How many users today? How many in 18 months? Will you provide access to the data for clients? Example, If your client pays you to populate a database and do appointment setting will you distribute those leads and appointments directly from the CRM?
I am partial to SugarCRM for highly custom solutions because the source is available and easy to work with. Also, you can deploy it on site very inexpensively.
You should read my blog post on implementation best practices. My blog link is below.
Good luck out there!
Our company is considering CRM. What should we bear in mind as we contemplate our decision?
Hi,
There are many ways to market a small business on the web. You can buy banner ads, text links, or use PPC. However, the best way is to get listed in a bunch of portals. Portals and directories are like phone books, and they often provide a lot of traffic because they tend to rank high on Google.
This portal is giving away a free business card holder for lising your business (I got mine a few days ago in the mail). If you want to know about some other portals, just let me know.
http://www.directory-exlusive-biz.info
Best of Luck
Our company is considering CRM. What should we bear in mind as we contemplate our decision?
Will you use the CRM for your outsourced call center operations? How many users today? How many in 18 months? Will you provide access to the data for clients? Example, If your client pays you to populate a database and do appointment setting will you distribute those leads and appointments directly from the CRM?
I am partial to SugarCRM for highly custom solutions because the source is available and easy to work with. Also, you can deploy it on site very inexpensively.
You should read my blog post on implementation best practices. My blog link is below.
Good luck out there!
What are the different accrediting bodies for social awareness involving garment sector?
One I know of is WRAP (World Responsible Apparel Production) required by Jockey. What are the others? Kindly help.
What are the different accrediting bodies for social awareness involving garment sector?
Hi,
There are many ways to market a small business on the web. You can buy banner ads, text links, or use PPC. However, the best way is to get listed in a bunch of portals. Portals and directories are like phone books, and they often provide a lot of traffic because they tend to rank high on Google.
This portal is giving away a free business card holder for lising your business (I got mine a few days ago in the mail). If you want to know about some other portals, just let me know.
http://www.exclusive-directory-my-portal...
Best of Luck
What are the different accrediting bodies for social awareness involving garment sector?
Hi,
There are many ways to market a small business on the web. You can buy banner ads, text links, or use PPC. However, the best way is to get listed in a bunch of portals. Portals and directories are like phone books, and they often provide a lot of traffic because they tend to rank high on Google.
This portal is giving away a free business card holder for lising your business (I got mine a few days ago in the mail). If you want to know about some other portals, just let me know.
http://www.exclusive-directory-my-portal...
Best of Luck
How to advertise for school reunion!!!?
I am organising a school reunion for students that in left in year 2000! i asked the school if they could send invites on my behalf but they declined and said its their time that they dont get paid for! (typical!!)
I have about 40 contacts on facebook but how else could i advertise the reunion? Its in 3 months time and i need as many students as possible but i dont know how i can let everyone know if i dont have their details!!
Any ideas???!!!
How to advertise for school reunion!!!?
Hand out flyers
Make use of advertising services such as: good sites
http://www.sellit-right.com/ - advertise services %26amp; products, can edit your ad in category-better.
http://www.craigslist.org - advertise services %26amp; products.
How to advertise for school reunion!!!?
Create a community on Orkut/facebook(if available)
Tell your contacts to join there
Tell your contacts to contact their contacts(schoolmates)
Thats it
Reply:Hi,
There are many ways to market a small business on the web. You can buy banner ads, text links, or use PPC. However, the best way is to get listed in a bunch of portals. Portals and directories are like phone books, and they often provide a lot of traffic because they tend to rank high on Google.
This portal is giving away a free business card holder for lising your business (I got mine a few days ago in the mail). If you want to know about some other portals, just let me know.
http://www.directory-exclusive-cards-hol...
Best of Luck
I have about 40 contacts on facebook but how else could i advertise the reunion? Its in 3 months time and i need as many students as possible but i dont know how i can let everyone know if i dont have their details!!
Any ideas???!!!
How to advertise for school reunion!!!?
Hand out flyers
Make use of advertising services such as: good sites
http://www.sellit-right.com/ - advertise services %26amp; products, can edit your ad in category-better.
http://www.craigslist.org - advertise services %26amp; products.
How to advertise for school reunion!!!?
Create a community on Orkut/facebook(if available)
Tell your contacts to join there
Tell your contacts to contact their contacts(schoolmates)
Thats it
Reply:Hi,
There are many ways to market a small business on the web. You can buy banner ads, text links, or use PPC. However, the best way is to get listed in a bunch of portals. Portals and directories are like phone books, and they often provide a lot of traffic because they tend to rank high on Google.
This portal is giving away a free business card holder for lising your business (I got mine a few days ago in the mail). If you want to know about some other portals, just let me know.
http://www.directory-exclusive-cards-hol...
Best of Luck
What is diffence between White Hat and Black Hat SEO?
please attach some examples also. if possible.
http://www.morewebbiz.com
What is diffence between White Hat and Black Hat SEO?
%26quot;White Hat%26quot; means legal, and ethical.
%26quot;Black Hat%26quot; means illegal and unethical.
What is diffence between White Hat and Black Hat SEO?
White hat seo is where you obey the search engine rules and do not use manipulative methods which would be against their TOS. Basically original content and natural links would be white hat.
Black hat is where you disobey any rules which will be productive to your temporary search engine success. Black hats will use any means at their disposal to gain rankings and because of that they tend to get caught after a while. That is why most good black hats recycle domains frequently and keep restarting new ones to keep the money flowing.
The upside to white hat is long-term continued success. The up-side to black hat is short-term and perhaps faster success but which is limited. Black hat also takes some experience or you will get caught and banned before you make a dime
Reply:White hat SEO as said is leagal version and black hat is illegal version.
Eg. of white hat :
-Unique content
-proper title,keywords,description
-natural link building
Eg. of black hat :
-Buying/selling links
Reply:There is not black white or blue SEO , the only is seo , definition: SEO. Getting your website search engine friendly as to be received and submit as requested by the search engines protocol. Search engines optimization.
Reply:Hi,
I have a lot of experience marketing small companies online (I have 3 companies). One of the best ways is to sign up at business directories and protals. These are basically listings of businesses (simliar to the phone book). The advantage is that these portals usually get a lot of traffic and they%26#039;re ranked high on Google because of all the quality links they contain.
My favorite portal is called Directory Exclusive. I signed up a few weeks ago because they%26#039;re giving a away a free business card holder when a person enter%26#039;s their company info. I received it in the mail 3 days ago =)
I don%26#039;t know if they still have that promotion, but you can try to get the free card holder here:
http://www.my-directory-exclusive.info
Good Luck
Reply:White hat = good business practice
black hat = bad business practice
http://www.brickmarketing.com
art
http://www.morewebbiz.com
What is diffence between White Hat and Black Hat SEO?
%26quot;White Hat%26quot; means legal, and ethical.
%26quot;Black Hat%26quot; means illegal and unethical.
What is diffence between White Hat and Black Hat SEO?
White hat seo is where you obey the search engine rules and do not use manipulative methods which would be against their TOS. Basically original content and natural links would be white hat.
Black hat is where you disobey any rules which will be productive to your temporary search engine success. Black hats will use any means at their disposal to gain rankings and because of that they tend to get caught after a while. That is why most good black hats recycle domains frequently and keep restarting new ones to keep the money flowing.
The upside to white hat is long-term continued success. The up-side to black hat is short-term and perhaps faster success but which is limited. Black hat also takes some experience or you will get caught and banned before you make a dime
Reply:White hat SEO as said is leagal version and black hat is illegal version.
Eg. of white hat :
-Unique content
-proper title,keywords,description
-natural link building
Eg. of black hat :
-Buying/selling links
Reply:There is not black white or blue SEO , the only is seo , definition: SEO. Getting your website search engine friendly as to be received and submit as requested by the search engines protocol. Search engines optimization.
Reply:Hi,
I have a lot of experience marketing small companies online (I have 3 companies). One of the best ways is to sign up at business directories and protals. These are basically listings of businesses (simliar to the phone book). The advantage is that these portals usually get a lot of traffic and they%26#039;re ranked high on Google because of all the quality links they contain.
My favorite portal is called Directory Exclusive. I signed up a few weeks ago because they%26#039;re giving a away a free business card holder when a person enter%26#039;s their company info. I received it in the mail 3 days ago =)
I don%26#039;t know if they still have that promotion, but you can try to get the free card holder here:
http://www.my-directory-exclusive.info
Good Luck
Reply:White hat = good business practice
black hat = bad business practice
http://www.brickmarketing.com
art
What are some tips on being a good call center rep?
For example, what do you do when an angry person calls and how do you handle it etc.?
Thanks.
What are some tips on being a good call center rep?
be patient...if you dont have patience then call center is so not the palce for you...
What are some tips on being a good call center rep?
I think before you even get to that point the most important thing is to be able to speak comprehensible English. Half the time when I make a call to customer support for anything I get some Indian speaking in some strange dialect of gibberish. It%26#039;s so bad I now make a point to demanding to talk to an American who is in the United States who can speak English. By the time I finally get someone who speaks understandable English I am angry, so the best way to deal with anger is to drop the gibberish and speak in a language not spoken in India.
Sometimes I call customer support with the sole intention of getting the customer service rep to hang up on me. It%26#039;s not that hard to do. However, a true professional is unflustered by the idiocy I spew out, and will never get upset or emotional over-react to my nonsense. Just yesterday I had a customer support rep at Verzion threaten to terminate my phone service because she could not handle the words of truth and wisdom I was conveying to her ears. She was not a true professional; she was more of an idiot than me.
Reply:If you are the one calling and the potential customer is receiving the call, be prepared for a lot of verbal abuse.
People hate calls from call centers.
If you are on a hotline where they call you, be patient because they don%26#039;t always understand someone else%26#039;s directions or what info they may need to give you.
Reply:1-ALWAYS repeat what they say to you in a manner that shows you were listening. this is a good way to show you have their undivided attn.
Reply:Please get follow given steps
1. Remember there’s a human on the other end. It doesn’t matter if the customer support rep is here, there, in India, wherever, they’re still human. Treat them with dignity and respect. Their sole purpose is to help you so be kind and thank them in advance for their assistance. The nicer you are the nicer they’ll be in response — this is simple human nature.
2. Don’t assume your request will be ignored. I’m always surprised by the number of people who start or end their email with “No one will probably see this, but…” Don’t assume that. It devalues the request, starts the exchange off on a negative, and puts the support agent on the defensive.
3. Don’t start with a threat. “Do this immediately or else…” or “If you don’t do this I’ll report you to the Better Business Bureau” or “If you don’t do that I’m going to report this to my bank and other authorities” or “If you don’t respond within 4 hours you’ll be hearing from my lawyer…” It’s not uncommon to hear this on the first email from people. I don’t know if folks assume you are out to get them or they’ve been burned before, but starting with a threat never helps your cause. Given the choice to help two people, the customer service person is naturally going to help who appears easiest to help first. Plus, people will do more for others who are kind to them than they will for someone sounding bitter and dismissive right from the start.
4. Provide useful, descriptive, relevant information. This can be a tough one since people don’t always know what’s relevant, but think it through before you send your support request. If you are having trouble logging in, don’t just say “I can’t login. Any ideas?” Instead say “Whenever I try to login, the login screen just reloads without an error message. I know my username and password is correct. Any ideas? Thanks.” That extra bit of information will help considerably and will reduce the number of back-and-forth emails between you and the support person.
5. Don’t write overly detailed, wordy support requests. The longer your email the more of a burden it puts on the customer support person. They have to read the entire thing (I’ve seen simple support requests balloon into two printed pages), sift through to find what’s meaningful, and spend more time figuring out exactly what’s wrong. Since they’re trying to help you, you want to reduce their burden. You want to make it as easy as possible for them to help you. So, be clear, concise, and brief. More words often confuses instead of clarifies the issue. Save the wordiness for the thank you email once the problem has been solved.
I hope this is helpful. Just as customer support folks need to learn to provide great customer support, customers need to learn how to be great customers. Got any others? Got any tips for getting better support?
Thanks.
What are some tips on being a good call center rep?
be patient...if you dont have patience then call center is so not the palce for you...
What are some tips on being a good call center rep?
I think before you even get to that point the most important thing is to be able to speak comprehensible English. Half the time when I make a call to customer support for anything I get some Indian speaking in some strange dialect of gibberish. It%26#039;s so bad I now make a point to demanding to talk to an American who is in the United States who can speak English. By the time I finally get someone who speaks understandable English I am angry, so the best way to deal with anger is to drop the gibberish and speak in a language not spoken in India.
Sometimes I call customer support with the sole intention of getting the customer service rep to hang up on me. It%26#039;s not that hard to do. However, a true professional is unflustered by the idiocy I spew out, and will never get upset or emotional over-react to my nonsense. Just yesterday I had a customer support rep at Verzion threaten to terminate my phone service because she could not handle the words of truth and wisdom I was conveying to her ears. She was not a true professional; she was more of an idiot than me.
Reply:If you are the one calling and the potential customer is receiving the call, be prepared for a lot of verbal abuse.
People hate calls from call centers.
If you are on a hotline where they call you, be patient because they don%26#039;t always understand someone else%26#039;s directions or what info they may need to give you.
Reply:1-ALWAYS repeat what they say to you in a manner that shows you were listening. this is a good way to show you have their undivided attn.
Reply:Please get follow given steps
1. Remember there’s a human on the other end. It doesn’t matter if the customer support rep is here, there, in India, wherever, they’re still human. Treat them with dignity and respect. Their sole purpose is to help you so be kind and thank them in advance for their assistance. The nicer you are the nicer they’ll be in response — this is simple human nature.
2. Don’t assume your request will be ignored. I’m always surprised by the number of people who start or end their email with “No one will probably see this, but…” Don’t assume that. It devalues the request, starts the exchange off on a negative, and puts the support agent on the defensive.
3. Don’t start with a threat. “Do this immediately or else…” or “If you don’t do this I’ll report you to the Better Business Bureau” or “If you don’t do that I’m going to report this to my bank and other authorities” or “If you don’t respond within 4 hours you’ll be hearing from my lawyer…” It’s not uncommon to hear this on the first email from people. I don’t know if folks assume you are out to get them or they’ve been burned before, but starting with a threat never helps your cause. Given the choice to help two people, the customer service person is naturally going to help who appears easiest to help first. Plus, people will do more for others who are kind to them than they will for someone sounding bitter and dismissive right from the start.
4. Provide useful, descriptive, relevant information. This can be a tough one since people don’t always know what’s relevant, but think it through before you send your support request. If you are having trouble logging in, don’t just say “I can’t login. Any ideas?” Instead say “Whenever I try to login, the login screen just reloads without an error message. I know my username and password is correct. Any ideas? Thanks.” That extra bit of information will help considerably and will reduce the number of back-and-forth emails between you and the support person.
5. Don’t write overly detailed, wordy support requests. The longer your email the more of a burden it puts on the customer support person. They have to read the entire thing (I’ve seen simple support requests balloon into two printed pages), sift through to find what’s meaningful, and spend more time figuring out exactly what’s wrong. Since they’re trying to help you, you want to reduce their burden. You want to make it as easy as possible for them to help you. So, be clear, concise, and brief. More words often confuses instead of clarifies the issue. Save the wordiness for the thank you email once the problem has been solved.
I hope this is helpful. Just as customer support folks need to learn to provide great customer support, customers need to learn how to be great customers. Got any others? Got any tips for getting better support?
Have you ever took your kids to one of those "new toy testing fairs"? Have you ever been to one?
What happens? How long does it last? Just tell me more about them, I didn%26#039;t know about those things when I was young.
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