Saturday, April 18, 2009

Our company is considering CRM. What should we bear in mind as we contemplate our decision?

http://www.vcarecallcenter.com
Our company is considering CRM. What should we bear in mind as we contemplate our decision?
Hi,





There are many ways to market a small business on the web. You can buy banner ads, text links, or use PPC. However, the best way is to get listed in a bunch of portals. Portals and directories are like phone books, and they often provide a lot of traffic because they tend to rank high on Google.





This portal is giving away a free business card holder for lising your business (I got mine a few days ago in the mail). If you want to know about some other portals, just let me know.








http://www.directory-exlusive-biz.info





Best of Luck
Our company is considering CRM. What should we bear in mind as we contemplate our decision?
Will you use the CRM for your outsourced call center operations? How many users today? How many in 18 months? Will you provide access to the data for clients? Example, If your client pays you to populate a database and do appointment setting will you distribute those leads and appointments directly from the CRM?





I am partial to SugarCRM for highly custom solutions because the source is available and easy to work with. Also, you can deploy it on site very inexpensively.





You should read my blog post on implementation best practices. My blog link is below.





Good luck out there!


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